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Effective date: June 21, 2022
Reminder terms
Your /your company's trust is very important to the kwaifongcloud platform (hereinafter referred to as "we"). We always attach importance to the protection of privacy and corporate information. We will do our best to protect you/your company's relevant information in accordance with laws and regulations. Safety. This Privacy Policy will explain to you how we collect and use information about you/your company and help you understand your/your company's rights. Please read and understand this Privacy Policy carefully before using the services of the KwaiFongcloud platform. Please pay special attention to the bold content in this Privacy Policy and make sure you understand our rules for processing your/your business information. When you click the "Agree" button, it is deemed that you/your company have read, fully understood and accepted the entire content of this clause. If you/your company have any questions about these terms or related matters, please contact us via info@ hkkfcloud .com (email).
User information: User information refers to the user membership information submitted by you/your company or collected by KwaiFongcloud when you /your company registers for a KwaiFongcloud platform account, uses KwaiFongcloud platform services, and KwaiFongcloud provides services to you/your company . Such as company name, name of person in charge, contact information, etc., for details, please refer to the information described in Article 2 of the Privacy Policy.
Business data: Different from user information, it refers to the data processed by KwaiFongcloud 's technical services such as uploading, downloading, and distribution by KwaiFongcloud users using KwaiFongcloud platform services.
Legal Notices
1.1. The KwaiFongcloud website logo, " KwaiFongcloud " and other words, graphics and their combinations, as well as other KwaiFongcloud website logos, emblems, KwaiFongcloud service names, etc. are registered trademarks of KwaiFongcloud and its affiliated companies in China. Without the written authorization of KwaiFongcloud , no one may display, use or do other processing in any way (including but not limited to copying, broadcasting, displaying, mirroring, uploading, downloading), nor indicate to others that you /your company has the right to display , use or do other processing.
1.2. The intellectual property rights of all products, services, technologies and all programs (hereinafter referred to as "technical services") on the KwaiFongcloud website and KwaiFongcloud platform belong to KwaiFongcloud or its obligees.
2.1 KwaiFongcloud users upload, provide, and publish relevant information on the KwaiFongcloud website, including but not limited to user names, company names, contacts and contact information, related pictures, information, etc., and such information is provided by users themselves, KwaiFongcloud ’s Users shall be fully responsible for any information provided by them according to law.
2.2 KwaiFongcloud official website may have links to third-party websites. KwaiFongcloud provides these links only for the convenience of visitors, and does not mean that KwaiFongcloud endorses and recommends such information, nor is it used for publicity or advertising purposes. Whether to visit these links will be decided by the user, and KwaiFongcloud does not guarantee that any information, data, opinions, pictures, statements or suggestions provided on the websites pointed to by these links are accurate, complete and reliable.
2.3 KwaiFongcloud hereby reminds that you /your company shall abide by the laws of the People's Republic of China during the use of KwaiFongcloud services, shall not endanger network security, and shall not use KwaiFongcloud services to engage in activities that infringe reputation, privacy, intellectual property rights and other legitimate rights and interests of others. Despite the foregoing prompts, KwaiFongcloud does not assume any responsibility for the use and purpose of you /your business using KwaiFongcloud services.
We respect intellectual property rights and oppose and combat intellectual property infringements. Any organization or individual who believes that the content of the KwaiFongcloud website (including http://www. hkkfcloud .com/) (such as reposting articles, etc.) may infringe its legal rights may submit a written notice of rights to info@ kfkf cloud.com, and KwaiFongcloud will Handle it as soon as possible according to the law after receiving the qualified notification from the intellectual property right holder.
Privacy Policy
KwaiFongcloud (hereinafter referred to as "we") respects and protects user information, and will treat such information with a high degree of diligence and prudence. When you/your company use the services provided by the KwaiFongcloud website, we will collect, process and disclose your /your company's information in accordance with this Privacy Policy. We hope to clearly introduce to you/your business how we handle your/your business information through this privacy policy, so we recommend that you/your business read this privacy policy in its entirety to help you/your business understand Ways to maintain your privacy.
If you /your company have any questions, comments or suggestions, please contact us via info@ KwaiFongcloud .com (email).
This privacy policy mainly includes the following contents:
1. How do we collect and use user information
2. Cookies and similar technologies
3. How do we share, transfer and publicly disclose user information
4. User's rights
5. How do we protect and save user information
6. Privacy protection for minors
7. How to update this agreement
8. Scope of application
9. Dispute Jurisdiction
10. Contact us
1.1 Types of collection and use of user information
1.1.1 When users use the KwaiFongcloud platform and services, we will collect and use the information actively provided by the users during the use of the KwaiFongcloud platform services , based on the principles of legality, legitimacy, and necessity, and for the purposes described in this policy. Information generated by KwaiFongcloud platform and services.
1.1.2 In order to complete necessary activities such as registration, login, management and real-name authentication of the KwaiFongcloud platform account, the user needs to submit real, legal and valid information. The information that needs to be submitted includes but is not limited to: the user's personal basic information (name, email address, mobile phone number, etc.), the user's corporate basic information (unit name, business license, unified social credit code), the user's legal representative name, The user's handler information (including name, mobile phone number, email address, and ID card number) and the user's bank account information (including account opening bank, account number, account name, registered address, and registered phone number); for the purpose of real-name authentication , the user agrees and authorizes us to provide, query, and check the aforementioned information of the user to relevant identity authentication agencies (such as personal credit agencies, government departments, etc.) by ourselves or by entrusting a third party.
1.2 Provide registration and authentication services for users
1.2.1 When a user registers and logs in to the KwaiFongcloud platform, the user can create an account through a mobile phone number or an email address, and we will verify whether the user's identity is valid by sending a verification code. The user can also create an account by one-click login through the local number or email address . Users can actively complete relevant network identification information (such as avatars and passwords), which is collected to help users complete registration. The mobile phone number and email address submitted by the user are used to receive the verification code when the user registers, logs in, binds the account, and retrieves the password, and is used as one of the contact methods specified by the user and KwaiFongcloud to receive relevant business notifications (such as new product launch, service Changes, etc.), and KwaiFongcloud can use this contact information to market and promote products to users, to promote products, to send business notifications (including bills) or to communicate with users.
1.2.2 If the user only needs to use basic services such as browsing the KwaiFongcloud website, the user does not need to register as our member and provide the above information.
1.3 Provide technical services to users
We will collect the following information when users use the service:
1.3.1 Log information: In order to ensure the normal operation of the KwaiFongcloud platform and protect the personal and property safety of users or third parties from infringement, when users use the KwaiFongcloud platform and related services, in order to ensure the normal operation of the software and services, we will collect user The device model, operating system version number, device identifier ( Android such as IMEI, AndroidID, OAID, IMSI, ICCID, GAID, MEID, iOS such as IDFV, IDFA; different identifiers are valid, whether they can be reset by the user and how to obtain them different aspects), software version number, login IP address, network access method, type and status, network quality data, operation log, service log, device MAC address, storage and phone permissions, and software list information. Please understand that this information is the basic information we must collect to provide services and ensure the normal operation of services.
1.3.2 We collect this information to provide better services to users. In order to achieve this purpose, we will also use user information for the following purposes: (1) contact users to solve problems; (2) improve our service quality ; (3) Other purposes permitted by the user.
1.3.3 User account support information: Based on the user's consultation records, guarantee records and troubleshooting processes for user failures (such as communication or call records) generated by the user's use of KwaiFongcloud services, KwaiFongcloud will record and analyze these information to make more Respond to users' requests for help in a timely manner, and to improve services.
1.3.4 When we provide business functions or specific services to users, we will collect, use, store, and protect user information in accordance with this policy and the corresponding product service agreement; information, we will separately explain the scope and purpose of the information collection to the user, and collect the user's information necessary to provide the corresponding service after obtaining the user's consent; if the user chooses not to provide the aforementioned information, it will affect the user's use of the corresponding product , but it will not affect users' use of the basic functions of the KwaiFongcloud website and other products.
1.4 Provide security for users
In order to improve the safety of users using our services and protect the personal and property safety of users or the public from infringement, we use or integrate user registration information, device information, network logs, and the frequency of users using applications, crash data, and overall usage The situation, performance data, and the source of the application program are used to comprehensively judge user account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.
1.5 Other purposes
Under the following circumstances, we will separately seek the consent of the user in advance according to the provisions of laws and regulations:
1.5.1 We use the information for other purposes and purposes not specified in this Agreement;
1.5.2 We use the information collected based on the specific purpose of use for other purposes of use.
1.6 In the process of providing products and/or services, we may need to apply to users for some device system permissions. These permissions will not be enabled by default, and will only be used to implement specific product functions and/or services with the explicit authorization of users. , the user can also withdraw the authorization. In particular, it should be pointed out that even with the authorization of the user, we have obtained the relevant device system permissions, and we will not collect the user's information when the relevant function or service is not needed.
2.1 Cookies and similar technologies are commonly used technologies on the Internet. In order to ensure the normal operation of the KwaiFongcloud platform, to provide users with an easier access experience, to recommend content or advertisements that users may be interested in, etc., we will store a small data file named Cookie on the user's mobile device. Cookies usually contain identifiers, site names and some numbers and characters. With the help of cookies and similar technologies, websites and clients can store data such as user registration accounts, email addresses, passwords (encrypted) and preferences, eliminating the need to repeatedly fill in personal information, and can also help us count traffic information and analyze page design and advertising performance. effectiveness.
2.2 We will not use cookies and similar technologies for any purpose other than those stated in this agreement. Of course, users can also choose to clear all cookies saved on the mobile device (My-Settings-Clear Cache).
2.3 In addition to Cookies, we will also use other similar technologies such as web beacons and pixel tags on our websites. For example, emails we send to users may contain an address link to the content of our website. If the user clicks on the link, we will track the click to help us understand the user's product or service preferences so that we can actively improve the service experience . A web beacon is usually a transparent image embedded in a website or email. With the help of pixel tags in emails, we can know whether the emails are opened. If users do not want their activities to be tracked in this way, they can unsubscribe from our mail list at any time.
3.1 We will not share user information with any company, organization or individual other than the KwaiFongcloud platform, except in the following cases:
3.1.1 Sharing with the explicit consent or authorization of the user (and guardian) or the active choice of the user.
3.1.2 Sharing under statutory circumstances. We will share user information externally in accordance with the provisions of laws and regulations, the needs of dispute resolution, or the legal requirements of administrative and judicial authorities. For example, if we determine that users have violated laws and regulations or seriously violated the relevant agreement rules of the KwaiFongcloud platform, or to protect the personal and property safety of KwaiFongcloud platform and its affiliated company users or the public from infringement, we may comply with laws and regulations or platform-related agreement rules Disclosure of information about users.
3.1.3 When we authenticate users, we will use the authentication service of a third-party certification body for identity verification. To this end, we will provide the user's name and ID number to the third-party certification body based on the user's consent. to complete such certification services.
3.1.4 When the KwaiFongcloud platform undergoes a merger, acquisition or bankruptcy liquidation, if the transfer of user information is involved, we will require the successor to continue to be bound by this agreement, otherwise we will require the company, organization and individual to seek authorization from the user again agree.
3.2 According to the relevant laws and regulations, in the following situations, sharing, transferring, and publicly disclosing the user's personal information does not require prior authorization and consent from the user:
3.2.1 Directly related to national security and national defense security;
3.2.2 Directly related to public safety, public health, and major public interests;
3.2.3 Related to criminal investigation, prosecution, trial and judgment execution;
3.2.4 In order to protect your or other personal life, property and other major legal rights and interests, but it is difficult to obtain the consent of the person;
3.2.5 The collected personal information is disclosed to the public by you;
3.2.6 Other circumstances stipulated by laws and regulations.
3.3 According to the law, sharing and transferring personal information that has been de-identified and ensuring that the data recipient cannot restore and re-identify the subject of personal information is not an act of external sharing, transfer and public disclosure of personal information. The storage and processing will not need to notify you and obtain your consent.
4.1 Access, correct, and delete the user's account information When the user completes the account registration, login and conducts the necessary identity verification, the user has the right to access, correct, and delete the user's account information through the following paths:
4.1.1 Access personal information: Click "Control Panel - User Management" to view basic information.
4.1.2 Correct personal information: Click "Control Panel - User Management - Basic Information" to correct all basic information except personal/company name.
4.1.3 Check the mobile phone number or email: Click "Control Panel - User Management - Basic Information" to check the mobile phone number or email.
4.1.4 Change mobile phone number or email address: Click "Control Panel - User Management - Basic Information" to change the mobile phone number or email address.
4.1.5 Cancel account: Please contact the online customer service to cancel the account.
4.2 Please understand that each business function requires some basic user information to be completed. When the user withdraws the consent or authorization, we cannot continue to provide the user with the service corresponding to the withdrawal of consent or authorization, and we will no longer process the corresponding user information. Personal information. However, the user's decision to withdraw consent or authorization will not affect the previous information processing based on the user's authorization.
4.3 If the user finds that we have violated the provisions of laws and regulations or the agreement of both parties to collect and use the user's information, the user can ask us to delete it. If the user finds that the user information collected and stored by us is wrong and cannot be corrected by himself, the user can also ask us to correct it.
4.4 Based on legitimate reasons such as the requirements of laws and regulations and the protection of information security, some information of users may not be accessible, modified and deleted.
4.5 The right to complain and report to us
4.5.1 When the user thinks that the user's information may be infringed, he can click "Online Customer Service" or contact the KwaiFongcloud platform via email info@ KwaiFongcloud .com . The KwaiFongcloud platform will review the issues involved as soon as possible and reply in a timely manner after verifying the user's identity, usually within fifteen days.
4.6 View Privacy Policy
4.6.1 We will remind you of this Privacy Policy on the registration/login KwaiFongcloud platform account page. In addition, you can also view the entire content of this privacy policy at any time by clicking "User Privacy Policy" at the bottom of the homepage of the KwaiFongcloud platform website ( http://www. KwaiFongcloud.com/ ) "About Us".
4.7 Right to be informed of cessation of operations
If the KwaiFongcloud platform terminates service or operation, we will stop collecting user information in a timely manner, and will notify users of the notice of cessation of operation at least 30 days in advance in the form of one-by-one delivery or announcement, and after the termination of service or operation, all The user information held will be deleted or anonymized.
5.1 Technical protection measures
5.1.1 We attach great importance to the security of user information, and will strive to take various reasonable security measures in line with industry standards to protect user information, so that user information will not be leaked, damaged or lost, including but not limited to SSL, privacy Information encryption storage, data center access control. We will use encryption technology to improve the security of user information; we will use trusted protection mechanisms to prevent malicious attacks on user information; we will deploy access control mechanisms to ensure that only authorized personnel can access user information.
5.2 Safety Management System
5.2.1 We have an industry-leading data security management system centered on data and centered around the data life cycle, which improves the security of the entire system from multiple dimensions, such as organizational construction, system design, personnel management, product technology, and personal information security impact assessment. safety.
5.2.2 We have also adopted strict management on employees or outsourced personnel who may have access to user information, including but not limited to adopting different authority controls according to different positions, signing confidentiality agreements with them, and monitoring their operations. We will hold security and privacy protection training courses to strengthen employees' awareness of the importance of user information.
5.3 Account Protection
5.3.1 The user's account has security protection function, please keep the user's account and password information properly. If the user finds that the account has been stolen or the information has been leaked, please contact us in time so that we can take corresponding measures.
5.3.2 Please use a complex password to help us ensure the security of the user's account. We will do our best to protect the security of any information that users send us. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to the legitimate rights and interests of users, we will bear corresponding legal responsibilities.
5.4 Handling of information security incidents
5.4.1 Despite the aforementioned security measures, users are also requested to understand that there are no "perfect security measures" on the information network. In the event of an unfortunate user information security incident, we will inform the user in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for users to prevent and reduce risks independently, Remedial measures for users, etc. We will inform users of the incident-related situation by means of phone calls, push notifications, etc. When it is difficult to inform the personal information subjects one by one, we will take reasonable and effective ways to issue announcements. At the same time, we will also report the handling of user information security incidents in accordance with the requirements of the regulatory authorities.
5.5 How we store user information
5.5.1 Storage location: In accordance with laws and regulations, we store personal information collected and generated during domestic operations within the territory of the People's Republic of China, and will not transmit such information overseas. If the KwaiFongcloud platform needs to be transmitted overseas due to business development needs, it will be clearly informed and the user's consent will be obtained.
5.5.2 Storage period: the period of information storage Generally, we only retain the user's information during the period of providing services to the user, and the retention time will not exceed the time necessary to meet the relevant purpose of use. However, under the following circumstances, and only for purposes related to the following circumstances, we may need to retain user information or part of the information for a longer period of time:
5.5.2.1 Comply with applicable laws and regulations and other relevant provisions;
5.5.2.2 Comply with the requirements of court judgments, rulings or other legal procedures;
5.5.2.3 Comply with the requirements of relevant government agencies or other competent authorities;
5.5.2.4 We have reasons to believe that we need to abide by relevant laws and regulations;
5.5.2.5 Reasonable for the implementation of relevant service agreements or this privacy statement, safeguarding social and public interests, handling complaints/disputes, and protecting the personal and property safety or legal rights of our customers, us or our affiliates, other users or employees.
6.1 We provide products and services mainly for adults. If the user is a minor, we ask you to ask your parents or guardians to read this Privacy Policy carefully, and use our services or provide information to us with the consent of your parents or guardians.
6.2 In the case of collecting personal information of minors with the consent of parents or guardians to use our products or services, we will only use, share, transfer or disclose this information.
KwaiFongcloud platform reserves the right to update or modify this policy from time to time. If the KwaiFongcloud platform makes changes or revisions to the privacy policy statement, the KwaiFongcloud platform may send notifications of changes to users through different channels, for example, posting notifications to users by email or other means. We encourage users to check this Privacy Policy from time to time for the latest changes. If users continue to use our services, they agree to accept the revised content of this agreement. If users do not agree to the revised policy, we will not be able to continue to provide services to users.
8.1 This privacy policy applies to the cloud communication platform services of the KwaiFongcloud website
8.2 This Privacy Policy does not apply to services provided by other third parties to users.
8.3 This Privacy Policy does not apply to products or services linked to other third parties in the KwaiFongcloud platform service. Users' use of these third-party services (including any personal information provided by users to these third parties) will be subject to the terms of service of these third parties and The privacy policy is bound by it (not this privacy policy). For specific regulations, please read the terms of the third party carefully. Users are requested to properly protect information and only provide it to third parties when necessary.
The establishment, effectiveness, performance, interpretation and dispute resolution of this Privacy Policy shall be governed by the laws of the mainland of the People's Republic of China.
If there is any dispute or controversy between the user and us, it should first be resolved through friendly negotiation; if the negotiation fails, the user agrees to submit the dispute or dispute to the People's Court of Ningbo High-tech Zone for litigation.
If users have any questions, comments or suggestions about this privacy policy, they can contact us through the following methods: email: info@ KwaiFongcloud .com, and we will reply to users' requests within 15 days.