Common Problem – hkkfcloud

SMS related issues

1. How to log in and register?

You can directly click the registration button on the web page, and submit your phone number and email address according to the prompts to complete the registration

2. How to send SMS?

After self-registration, it can be sent directly on the web page or through smpp or API docking

3. How to recharge?

After self-registration, it can be sent directly on the web page or through smpp or API docking

4. How much is the SMS price?

Different countries have different charging standards, please contact customer service for specific fees

5. What is the reason why the test SMS cannot be received?

First check whether the number is correct, if the confirmation number is correct, please contact the account manager or noc@hkkfgroup.com to deal with it

6. Is there any requirement for the content of sending SMS?

6.1 Must strictly abide by the laws and regulations of various countries and regions

6.2 Marketing SMS needs to be reviewed by the account manager or match the template

7. Is it possible to submit numbers in batches by sending SMS?

Must strictly abide by the laws and regulations of each country and region

8. Is there a character limit for text messages?

Under the international standard: 160 characters in plain English (French, German, etc.) is a short message, a short message with more than 160 characters is a long message, 153 characters is a short message, and other languages or special characters (Japanese, Vietnamese, etc.) 70 The number of characters is a short message, the number of characters in a short message is greater than 70, it is a long message, and the number of 67 characters is a short message.